Dashboard
🔔
🌙
AH
Supervisor Dashboard
Monitor operator performance and review AI decisions
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Active Sessions
📡
2
Total Responses
💬
450
Avg Quality
⭐
96%
Excellent
Avg Response Time
⏱️
4.6s
Active Sessions
sess_live1
Avatar:
sarah
12 messages · op_001
sess_live2
Avatar:
sarah
5 messages · Unassigned
Operator Performance
Operator
Responses
Avg Time
Resolved
Corrections
Quality
op_001
142
4.2s
28
5
96%
op_002
98
6.1s
15
8
92%
op_003
210
3.4s
41
3
99%
Review Queue (2)
What are the return policies?
AI: We accept returns within 30 days.
Confidence: 45% · low_confidence
Approve
Correct
Is there a warranty?
AI: All products come with a 1-year warranty.
Confidence: 52% · low_confidence
Approve
Correct
Team Activity Timeline
✉️
op_001
· response
Session: sess_abc · 9:24:19 PM
✏️
op_002
· correction
Session: sess_def · 9:14:19 PM
⭐
op_003
· feedback
Session: sess_ghi · 8:59:19 PM